Community Corner
Frozen Yogurt Innovations - Positions Available in Wayland
We are looking for fun, hardworking, customer focused and positive minded employees for Frozen Yogurt Innovations located at 131 Main Street, Wayland, MA.
Job Purpose:
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The primary functions of this position are to meet and greet customers and cash-out guests in a professional, timely and friendly manner.
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Responsibilities:
• Meet and greet all customers immediately with a smile and a hello. Make sure that their
experience is the best possible.
• Maintain a safe, secure, and healthy environment by following sanitation standards and
procedures, as set forth in the Procedures Manual
• Fill and prepare toppings, syrups, bowls, fruit, whipped cream and make sure that all these areas remain neat and clean
• Restock paper goods as needed
• Clean tables, yogurt machines and topping areas following customer use.
• Spills to be picked up immediately
• Collect payment from customers and offer gift cards and other products
• Thank departing customer for their patronage and invite them back for another visit
• Assist with receiving, stocking and inventory
• Other responsibilities as assigned by manager from time to time
• Closing and opening duties will be assigned and explained in detail at job orientation.
Skills/Qualifications:
• Must enjoy working with people and have excellent people skills
• Must read, write, and communicate well in English as it relates to the job
• Must be able to perform all job functions safely
• Must meet the company performance standards for the job
• Must be able to work in a high volume, high-energy environment
• Must participate in company orientation and training
• Must be able to follow instructions
• Must be able to lift about 40 pounds
• Must be clean, neat and professional
• Must be on time and able to work the scheduled/assigned times
• Must be able to use or learn to use the equipment and tools to perform the job properly
• Must provide own reliable transportation and be able to get to job site
• Food service background or experience preferred but not necessary
• Must be able to move around in congested areas to replenish supplies, assist customers and clean for extended periods of time
Customer Service Specialist Job Description
• Willing to work weekdays, weekends and public holiday shifts.
• Willing to work day shifts and/or night shifts
• Must be able to do simple math and handle cash register procedures safely and effectively
Training
You'll be trained in the following:
• Customer Service
• Food Prep
• Cashier
• Cleaning Procedures